Invisible Touch

Author(s): Harry Beckwith

Business

In this follow-up to his bestselling debut "Selling the Invisible," Beckwith offers an upfront, provocative look at what's at the heart of any successful service-oriented business--a knack for attracting clients and keeping them satisfied.

General Information

  • : 9780446699839
  • : Little, Brown & Company
  • : Business Plus
  • : 01 November 2009
  • : books

Other Specifications

  • : Harry Beckwith
  • : Paperback
  • : 256
  • : Sales & marketing
  • : illustrations

More About The Product

"Harry Beckwith makes the invisible engagingly accesible."
-- The Motley Fool, Fool.com